Configuring Mail Account


If the provider’s policy allows setting up mail accounts and services through Control Panel, then you can set up and use the following types of e-mail services:

  • Mailboxes associated with your domain names.
  • E-mail aliases: additional e-mail addresses that are associated with a user’s primary (or main) e-mail address. E-mail aliases can be used as temporary disposable addresses that can be published on the Internet. When spam starts coming to an address that was set up as an e-mail alias, you can remove that alias and create another one.
  • E-mail forwarding: for each e-mail account, you can set up e-mail forwarding service that will send copies of all incoming messages to another e-mail address.
  • Automatic response: for each e-mail account, you can switch on automatic response service, which will send a predefined e-mail message in reply to any incoming e-mail message. This is useful for sending “out of office” or “on vacation” notices when you are away.
  • Protection from spam: for each e-mail account you can set up the analysis of all incoming messages by antispam filter. In addition, you can specify what to do with messages identified as spam: Remove them, move to special folder, or just add some text to the message subject.
  • Protection from viruses: Panel can check all incoming and outgoing mail for viruses.



Please refer to the following for help in setting up email accounts.

General Server Settings

  • Account: (substitute supplied details)
  • Username: (full e-mail address – same as account)
  • Password: _________ (substitute supplied details, case sensative!)
  • Incoming Mail Server:
  • Outgoing Mail Server:
  • Supported Incoming Mail Protocols: POP3, IMAP
  • Supported Outgoing Mail Protocols: SMTP, IMAP
  • Incoming Server (POP3) 110 
  • Incoming Server (Mac Mail users) 995 
  • Incoming Server (IMAP) 143
  • Outgoing Server (SMTP) —> one of the following: 26, 465, or 587 (help selecting)


Adding Email Accounts

Outlook Express

Outlook 2000

Outlook 2003

Outlook 2007

Outlook 2010

Outlook Optional Settings

Windows Mail

Mac Mail for OSX 10.4 (Tiger)

Mac Mail for OSX 10.5 (Leopard)

Mozilla Thunderbird

Mozilla Thunderbird (additional info from MozillaZine)

Email on Your iPhone, iPad, or iPod Touch

Troubleshooting Sending or Receiving email


A) You may need to adjust your Outgoing Mail Server Port Numbers for certain ISP’s. Below are some common settings (if these do not work, please contact your ISP for their requirements).

  • AT&T :
    Incoming server ports (POP3) 110, (IMAP) 143, or (Mac Mail) 995   
    Outgoing server porst (SMTP) 587, 465 or 26
    Select “This server requires encrypted connection (SSL)” (if prompted to accept self-signed certificate, click YES)
  • Verizon: :
    Incoming server ports (POP3) 110, (IMAP) 143, or (Mac Mail) 995   

    Outgoing server porst (SMTP) 465 or 26 
    Select “This server requires encrypted connection (SSL)” (if prompted to accept self-signed certificate, click YES)

    alert! as you change SSL options, your email application may switch the port number back to the default… watch this carefully as you make changes. You may need to re-enter the correct port number!

B) Some Phone Companies & ISPs (Internet Service Providers) such as COX do not automatically allow pass through of outgoing mail. You may need to contact your ISP Tech Support and ask them to allow your account to send directly from your web server account.

C) You can also choose to send using your ISP’s Outgoing Mail Server. Here’s how to do that within Outlook Express:

  • Tools -> Accounts
  • select the Mail tab
  • Choose your Email Account and click Properties
  • Select the Servers tab
  • under Outgoing Mail Server, check the box for “My server requires authentication”
  • then click the “More Settings” button
  • select “Log on using”
  • enter your account name and password for your ISP supplied email account
  • leave “Remember Password” checked
  • Save your settings

Optional Account Settings for Outlook 2003 & 2007

If you are having trouble sending or receiving with Outlook, try these settings (substitute actual info for green items):

  • Tools -> Email Accounts
  • Choose Add a new Email Account
  • Choose POP3
  • Fill in the following fields with the following information
  • NAME: Your Name
  • PASSWORD: enter your password
  • Choose ‘More Settings’
  • General Tab

    • Change Mail Account Name to Your Name
  • Outgoing Server Tab

    • Choose My Outgoing SMTP require authentication
    • Choose Same settings as my incoming mail server

      • Outlook 2007 screengrab:

  • Connection Tab

    • Leave untouched.
  • Advanced Tab

    • Incoming server: 110
    • Outgoing server: 26, 465, or 587 (help selecting)
    • Outgoing server: check the box for “This server requires an encrypted connection (SSL)”
  • Select Ok
  • Select next
  • Select Finished
  • Test

    • If prompted to use a self-signed certificate, select Yes



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