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Components - Lightspeed POS
Tuesday, 15 April 2014 08:04

After the Lightspeed component has been enable you will need to populate the settings fields with the appropriate values. To do this, from the back-end of your site go to Components >> Lightspeed (Point of Sale) and then click on the "Settings" button.

Authorize Account

On the "Settings" page you will first need to Autorize the connection from your website to Lightspeed. To do this you will need to know your user name and password to log into your Lightspeed account. Also, you will need to allow popups on your browser and in some cases add the URL to the popups exception list. Typically the browser will block the popup and then you will get a notification asking if you want to allow popups from the website. Be sure to say yes. The popup will be a log in screen for your Lightspeed account. Log in and then click on the "Authorize Application" button. 

Firefox Pop-up Blocker Directions >>

Chrome Pop-up Blocker Directions >>

Internet Explorer - DON'T USE IT. Not compatible with Lightspeed Authorization Process.





Product Lookup Fields

You will next need to define what fields will be used to dentify products on both Lightspeed and your website. On the website you can choose either SKU, MFG SKU or ID - and from Lightspeed, you can use System SKU, Item ID, Custom SKU, Mfg SKU or Mfg ID. The fields you choose will need to match in order for the two system to update the correct product data. 

tip: we do not recommend using "Mfg SKU" for the website lookup Your Field, as this is not a field that is required to be unique (or populated) in the website product data, and so may lead to sync errors.

Data Updates

The final thing you need to do is set your "Update" settings. You can select which fields will be updated on the site from Lightspeed POS. You can have the Price, Stock and Description update from your POS. You also can set how often you want your site to be updated. 


note: when choosing the Daily, Weekly, or Monthly option, you will then need to enter a time in the empty field. Simply type in the desired time, and the system will set formatting for you.

set time

Management Tips

Verifying your sync functionality
As the system relies upon the selected product lookup fields matching between Lightspeed and Website, it is important that you use the website's product editor to verify correct sync functionality. In Lightspeed, choose a product that is in your website store, and change it's Price and Inventory Stock values to something new. Then run a manual sync event using the website's "Check" button (in Components >> Lightspeed (Point of Sale)). Once the sync event is complete, the item in the website should have been updated to match price and In Stock values that you set in Lightspeed.


Checking for Out-of-Sync items

We recommend you regularly use the Modified Date column in your website's product editor to check for products that are not in sync. An item with a modified date older than your latest inventory feed should be considered to be "out of sync", and as such will not be getting your price or inventory updates. You can use ">0" for the Stock column filter, and "Y" for the Published column, then sort be date (descending) to quickly identify any items that are active on the website, but out-of-sync with your Lightspeed data. (If the Modified does not match your most recent sync event, that means the product on the website is not getting fed any data from Lightspeed)

find active web items that are out-of-sync


Deleting items from Lightspeed?

When discontinuing items that have been in stock, you should run a sync event before removing said item from Lightspeed. In other words, if you have an item with 1 qty left, then delete that record from Lightspeed before running a sync event, your website will no longer be fed data for that item, and the item instance on your website will stay at 1 qty until a trigger event changes it.
The website inventory will only change for an item when:
- a web order is placed for the item
- you manually change the inventory level for an item
- you feed new qty data to the website


Adding New Items to the Website

The sync events only updates data for products that exist on your website. They do not create new items on the fly. You can add new web items using the Product Editor, via the STN Import Tool, and, if you have a lot of products you need added to your website, consider using our Product Matchup Service. We can typically match-up about 50% of any given toy store's product data. Contact your Project Manager for further assistance.

Last Updated on Monday, 20 February 2017 17:29