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Orders and Sales

When a customer places an order on your system, a few things happen:

  1. The shopper is automatically sent a confirmation purchase order by email.
    This email is a printable Purchase Order that thanks them for the order, lists the products ordered, shipping address, and payment options. (click here to view a sample Purchase Order receipt )
  2. The Store Administrator receives a similar purchase order by email.
    Your copy is sent to the email address on record in the Store Information page (Shopping Cart >> Store >> Edit Store). Note: You should check this email account regularly. If you misplace this notification email, you can view a copy of the notification. (click here to view a sample Purchase Order, Store Copy )
  3. A new Purchase Order is created in the shopping cart Orders List.
    (Shopping Cart >> Orders >> List Orders)



Video: Order Processing


Title Filter     Display # 
# Article Title
1 Resend a Customer PO
2 Orders Video Overview
3 Export Customer Info
4 Customer Accounts
5 Export Orders
6 Remove Credit Card Numbers
7 Purchase Order
8 Order History
9 The Order Status field
10 Managing Orders