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Protecting from Viruses E-mail
General Help Topics - Email - Set Up
Tuesday, 10 July 2012 17:59

To defend your system from viruses, do not open suspicious e-mail attachments, enable antivirus protection on the server side, if this service is provided by your hosting company, and be sure to have a firewall and antivirus software installed on your personal computer. Also keep your operating system up-to-date and timely install security hot fixes and patches.

To switch on antivirus protection for a mailbox:

  1. You will need to login to your Control Panel to create or remove email accounts. (This is typically not the same login as your website's back-end admin). You can reach your Control Panel login screen by going to: http://www.YOURDOMAIN.COM/cpanel  - if you do not have login username/password, contact our support department for assistance.
  2. Go to the Mail tab > e-mail address > Antivirus tab.

  3. Select the checkbox Switch on antivirus protection for this e-mail address.

  4. Choose the desired mail scanning mode. You can switch on scanning for incoming mail, outgoing mail, or both.

  5. Click OK.

When an infected message comes, you will be notified by e-mail. If Kaspersky Antivirus is used by your provider, then you might be able to configure it at the Mail tab > e-mail address > Antivirus tab.

To switch off antivirus protection for a mailbox:

  1. You will need to login to your Control Panel to create or remove email accounts. (This is typically not the same login as your website's back-end admin). You can reach your Control Panel login screen by going to: http://www.YOURDOMAIN.COM/cpanel  - if you do not have login username/password, contact our support department for assistance.
  2. Go to the Mail tab > e-mail address > Antivirus tab.

  3. Clear the checkbox Switch on antivirus protection for this e-mail address.

  4. Click OK.

Last Updated on Wednesday, 05 March 2014 09:33