Email Setup

Please refer to the following for help in setting up email accounts on mail clients. i.e. Thunderbird, Outlook, Windows Live Mail, Gmail or Yahoo. 

Our mail server supports SSL or TLS secure connections. Please see below for the possible options. 

General Server Settings

  • Account: (substitute supplied details)
  • Username: (full e-mail address – same as account. all lowercase!)
  • Password: _________ (substitute supplied details, case sensitive!)
  • Incoming Mail Server:
  • Outgoing Mail Server:
  • Supported Incoming Mail Protocols: 110, 995, 993 or 143
  • Supported Outgoing Mail Protocols: 465 or 587 this depends on your email client program as well as your internet service provider.
  • Incoming Server (POP3) 995 (SSL) Normal password or 110 (STARTTLS or TLS) Encrypted password 
  • Incoming Server (IMAP) 993 (SSL) Encrypted password or 143 (STARTTLS or TLS) Encrypted password
  • Outgoing Server (SMTP) 465 (SSL) Encrypted password or 587 (STARTTLS or TLS) Normal password 


Adding Email Accounts

Outlook Express

Outlook 2000

Outlook 2003

Outlook 2007

Outlook 2010

Outlook Optional Settings

Windows Mail

Mac Mail for OSX 10.4 (Tiger)

Mac Mail for OSX 10.5 (Leopard)

Mozilla Thunderbird

Mozilla Thunderbird (additional info from MozillaZine)

Email on Your iPhone, iPad, or iPod Touch

Troubleshooting Sending or Receiving email


A) You may need to adjust your Outgoing Mail Server Port Numbers for certain ISP’s. Below are some common settings (if these do not work, please contact your ISP for their requirements).

  • AT&T :
    Incoming server ports (POP3) 110, (IMAP) 143, or (Mac Mail) 995 or 993   
    Outgoing server port (SMTP) 587 or 465
    Select “This server requires encrypted connection (SSL)” (if prompted to accept self-signed certificate, click YES)
  • Verizon: :
    Incoming server ports (POP3) 110, (IMAP) 143, or (Mac Mail) 995 or 993   

    Outgoing server port (SMTP) 465 or 587 
    Select “This server requires encrypted connection (SSL)” (if prompted to accept self-signed certificate, click YES)

    alert! as you change SSL options, your email application may switch the port number back to the default… watch this carefully as you make changes. You may need to re-enter the correct port number!

B) Some Phone Companies & ISPs (Internet Service Providers) such as COX do not automatically allow pass through of outgoing mail. You may need to contact your ISP Tech Support and ask them to allow your account to send directly from your web server account.

C) You can also choose to send using your ISP’s Outgoing Mail Server. Here’s how to do that within Outlook Express:

  • Tools -> Accounts
  • select the Mail tab
  • Choose your Email Account and click Properties
  • Select the Servers tab
  • under Outgoing Mail Server, check the box for “My server requires authentication”
  • then click the “More Settings” button
  • select “Log on using”
  • enter your account name and password for your ISP supplied email account
  • leave “Remember Password” checked
  • Save your settings

Optional Account Settings for Outlook 2003 & 2007

If you are having trouble sending or receiving with Outlook, try these settings (substitute actual info for green items):

  • Tools -> Email Accounts
  • Choose Add a new Email Account
  • Choose POP3
  • Fill in the following fields with the following information
  • NAME: Your Name
  • PASSWORD: enter your password
  • Choose ‘More Settings’
  • General Tab

    • Change Mail Account Name to Your Name
  • Outgoing Server Tab

    • Choose My Outgoing SMTP require authentication
    • Choose Same settings as my incoming mail server

      • Outlook 2007 screen grab:

  • Connection Tab

    • Leave untouched.
  • Advanced Tab

    • Incoming server: 110
    • Outgoing server: 465 or 587 (help selecting)
    • Outgoing server: check the box for “This server requires an encrypted connection (SSL)”
  • Select Ok
  • Select next
  • Select Finished
  • Test

    • If prompted to use a self-signed certificate, select Yes



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