To defend your system from viruses, do not open suspicious e-mail attachments, enable antivirus protection on the server side, if this service is provided by your hosting company, and be sure to have a firewall and antivirus software installed on your personal computer. Also keep your operating system up-to-date and timely install security hot fixes and patches.
To switch on antivirus protection for a mailbox:
- You will need to login to your Control Panel to create or remove email accounts. (This is typically not the same login as your website’s back-end admin). You can reach your Control Panel login screen by going to: http://www.YOURDOMAIN.COM/cpanel – if you do not have login username/password, contact our support department for assistance.
-
Go to the Mail tab > e-mail address > Antivirus tab.
-
Select the checkbox Switch on antivirus protection for this e-mail address.
-
Choose the desired mail scanning mode. You can switch on scanning for incoming mail, outgoing mail, or both.
-
Click OK.
When an infected message comes, you will be notified by e-mail. If Kaspersky Antivirus is used by your provider, then you might be able to configure it at the Mail tab > e-mail address > Antivirus tab.
To switch off antivirus protection for a mailbox:
- You will need to login to your Control Panel to create or remove email accounts. (This is typically not the same login as your website’s back-end admin). You can reach your Control Panel login screen by going to: http://www.YOURDOMAIN.COM/cpanel – if you do not have login username/password, contact our support department for assistance.
-
Go to the Mail tab > e-mail address > Antivirus tab.
-
Clear the checkbox Switch on antivirus protection for this e-mail address.
-
Click OK.