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Order Status Import E-mail
Shopping Cart - Shipping
Wednesday, 05 March 2014 13:30

The ability to import order statis updates can be helpful when you need to update multiple orders. The process is done using a CSV file. To upload your CSV file on the back-end of your site go to Shopping Cart >> Orders >> Order Status >> Order Status Import.



The CSV file needs to have the 4 columns:

1. Order Num: This is the order number for the order on the website. This number is displayed on the order list page as well as each order details page. 

2. Order Status: This is the status you want the order to be updated to. You will need to use the single letter reference code. To learn more about the order status please visit Managing Order Status.

3. Tracking Num: This is the number provided by the shipper for the user/shopper to track the order. 

4. Customer Note: This note will be presented to the customer and is optional. It's best to let the shopper know who the shipper is so that they can go to the shipper's website and use the tracking number to follow their shipment


Order Num Order Status Tracking Num Customer Note
26196 S 559366562549 Thanks for you order! Shipped with UPS
26195 S 559366562499 Thanks for you order! Shipped with UPS
26194 S 559366562514 Thanks for you order! Shipped with UPS
26193 S 559366562525 Thanks for you order! Shipped with UPS
26191 S 559366562536 Thanks for you order! Shipped with UPS











Last Updated on Monday, 16 March 2015 10:29