Help Topics

General Help Topics
Site Setup FAQ's Email - Set Up Domains Special Features FrameEZ Troubleshooting
Shopping Cart
Store Configuration Global Configuration Product Management Categories Manufacturers/Brands STN Import Tool Shipping Payment Processors Orders and Sales Shopper Groups Coupons & Discounts Taxes Safety Warnings POS-to-Web Sync
Import/Export Data Components
Contact Us Store Locator Newsletters - Letterman Front Page SlideShow Events Calendar QuickBooks Sync SEO Manager Media Manager Picture Gallery User Manager Banner Manager Language Editor
Wish List Mobile Lightspeed POS
Content Management
Store Policy pages E-mail
General Help Topics - Site Setup
Tuesday, 03 April 2012 16:10

Your site has a set of content pages for your shoppers to see what your shipping, return and gift-wrap policies are. They are 'boilerplate' pages we put in as a starting point. You need to review these pages and edit them to reflect your actual policies.

 When your site is first turned on, these pages are found on the front-end under the main menu link, "Help".

help-front-end-01.png

Please read through these pages to see what is already in place, and then you can better decide what you need to add, remove or edit. If you would like other pages added, you can insert new pages, or send the text to your STN Project Manager, and we will add them in for you.

Tip: The "Return & Exchanges" policy page can also be appended to your Purchase Orders.


Step 2: Edit the pages

To update the help pages, Login to your site Administrator (the back-end), and use the top menu to navigate to:
Content >> Content by Section >> Store Info >> Store Info Items. 

setup010.gif


You will now see a list of content pages. The pages that you will want to edit are listed here, and are all part of the category of content called 'Help'. 

content-items-help-pages.png

 


You can simply Unpublish any of the items if you do not want them shown. For example, if you are not offering gift wrapping, unpublish this page by clicking the publish icon; changing it from Published to Unpublished.

click-to-unpublish.png
setup011.gif

  Note: If you are going to Unpublish all the help pages, we strongly recommend you also unpublish the Menu Link to the help pages .

 


To edit a page, click on the title of the page -  this will open the page's editor.

setup012.gif

 

 
Click your cursor into the editor window to begin editing. If you have not edited any content items yet, we suggest you watch our YouTube videos on content management , where a STN instructor will show you tips & tricks for editing.
setup013.gif

 


After you have modified the help pages to meet your needs, click the Save button.

 

setup014.gif

 

 

 

Click the Next link to proceed to the next step.

 

Last Updated on Tuesday, 03 December 2013 15:43